Avoid becoming Baxendale: Assessing the actual risk. In my last two blogs, I presented the 19th Century Hadley vs. Baxendale case and its potential consequences for businesses today. To recap, an enterprise that does not deliver goods or services as promised/expected can be liable for damages. The inability to deliver can result from willful neglect or from an accident of some sort. In today’s IT-intensive operations, that could range...
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